After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PST will not be shipped out until the next business day.

Yes, We Provide Cash On Delivery (COD) For Your Convenience. Simply Select This Option During Checkout And Pay For Your Order When It Is Delivered To Your Doorstep

"Unfulfilled" just means that we successfully received your order! Once your order is shipped, you'll receive a tracking number and your order status will change to "Fulfilled."

Any new product can be returned for a full refund within 7 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on mvmt.com. Expedited shipping charges are non-refundable. For warranty claims or parts replacement, please get in touch with us at decor@lexolex.com, as the process will be different.
How do I start my free return?
To start your return, please locate your order number. Once you have printed your return label, attach the label to your return package. If possible, use the same shipping materials that your order arrived in. Remove any previous labels and securely tape the new shipping label onto your package. Drop off your package at any facility designated by the carrier on your label.
Please note:

• Make sure you are only returning item(s) that your return label has listed. Any additional item(s) may not be appropriately processed if no return is requested.
• Choose the appropriate reason for return from the dropdown to ensure your return is processed accordingly.
• Allow up to 10 business days from the day the item is delivered to our warehouse to be processed.
• Refunds will be returned to the same form of payment.

LEXOLEX is open for B2B requests! If you would like to become an authorized retailer, purchase in bulk or want to know more about the process, please email decor@lexolex.com the following information: Business Name, Address and Country Contact Name, Phone Number and Email Address Be sure to include any additional information you feel is relevant and our team will get back to you soon.